Privacy Policy

Satex Corp. is dedicated to protecting consumer privacy. This Policy explains how we collect, use, and disclose information about you when you visit our Web site and when you subscribe to DIRECTV services. Your use of our Web site constitutes acceptance of this Policy.

Please contact or visit the DIRECTV Web site to obtain a copy of their privacy policies.

This Policy explains our practices ain the following areas:

1. The nature of the Personally Identifiable Information we collect about you and the way such information is used.
2. The nature, frequency, and purpose of any disclosure of Personally Identifiable Information that we may make, including the types of persons or entities to whom the disclosure may be made.
3. The period of time for which we maintain Personally Identifiable Information.
4. How you may obtain access to and correct any Personally Identifiable Information about yourself.
5. Your rights under the Communications Act, 47 U.S.C. § 338(i).

You may also purchase or use products or services provided by other companies that may be delivered through your DIRECTV Receiving Equipment. Please contact or visit the Web sites of the providers of those products or services to obtain copies of their privacy policies.

If you have questions about this Policy or other matters, you may contact us

M-F 5:00AM - 8PM, Sat 7:00 AM - 7:00 PM, Sun 8:00 AM - 5:00 PM Pacific Standard Time

by phone (1-800-201-5113), e-mail ()

or mail Satex Corp. Privacy Policy, 22687 Old Canal Rd., Yorba Linda, CA 92887).

I. Types of Information we collect and how we collect it.

The following are specific types of Customer Information that we collect from customers and visitors to our Web sites:

"Account Information" means information about your DIRECTV service account, including your name, address, social security number, e-mail address, telephone number, what programming packages you subscribe to, consumer credit reports, the model and serial number of your DIRECTV Receiver, software version used, and privacy preferences. We collect Account Information directly from you when you activate your service, as well as from third parties, such as consumer reporting agencies.

"Web Site Information" means information collected and stored on our web servers when you visit our Web site. Wwe may collect information about visitors to our Web sites as follows:

Cookies: We use cookies to our Web sites for returning visitors. These cookies remain on your computer and are automatically retrieved when you visit our Web sites at a later time. These cookies contain only information about the type of customer and frequently visited pages. No other Customer Information is stored on cookies.

If you are uncomfortable with cookies, you may disable them on your computer. Disabling cookies may affect user functionality but the design of Satex Corp.'s Web site allows access to most offerings with cookies disabled.

Aggregate information about Web site visitors: We create aggregate reports of visitors to our Web sites to measure the performance of our sites. These reports do not contain Customer Information.

II. Use of Customer Information

We use Customer Information to deliver our service to our customers. Specifically, we use Customer Information for editorial, feedback, marketing and promotion purposes, for statistical analysis, for product development and content improvement, to verify customer qualifications to receive DIRECTV service, to bill for DIRECTV service and for other related business purposes.

III. When we share Customer Information with third parties

We share Customer Information with third parties where it is necessary to conduct a legitimate business activity related to serving our customers, including as follows:

Third party services: We share Customer Information with DIRECTV in order to coordinate delivery or billing of their services.

Affiliated companies: We may share Customer Information with affiliated companies of Satex Corp. If we choose to share data in this fashion, we will require our affiliates to honor this Privacy Policy.

Marketing: We may share Customer Information, including programming purchases, with selected media, entertainment, and other similar service providers. These service providers may use this Customer Information to market products or services to you.

Legal requirements: We may share Customer Information with third parties to meet legal requirements or where permitted by law to protect our rights and property. For example, we may be asked to disclose certain Customer Information or Personally Identifiable Viewing Information in response to a subpoena or court order. In most cases where disclosure is being made pursuant to legal process, we will provide you with prior notice of such subpoena or court order so that you have the opportunity to contest in a court proceeding the subpoena or court order.

Sale or transfer of the business: We may share Customer Information with third parties in connection with the sale, transfer, or other assignment of our business. If we are acquired by another company, that company will possess the Customer Information collected by us and will assume the rights and obligations regarding your Customer Information as described in this Privacy Policy.

IV. How long we keep Customer Information

We maintain information about you for as long as we are in business. After information is no longer necessary for our business purposes, we destroy the information unless there is an outstanding request or order to preserve the information.

V. Our do not contact policy

We may, from time to time, contact you by mail, e-mail or telephone to tell you about additional products or services that we or third parties may offer. If you do not wish to receive such calls or promotional materials, call (1-800-201-5113).

VI. How we protect the security of Customer Information

We take reasonable steps to protect Customer Information by using security technologies and procedures that limit access to our databases. However, no system is completely secure or error-free. We do not, and cannot, guarantee the complete security of Customer Information.

VII. Online credit card transactions

We protect the security of credit card transactions on the Internet by using a secure, encrypted Web server. We maintain credit card information collected during transactions in a secure database for fraud prevention and accounting and billing purposes. Your credit card information is not available to unauthorized parties while in these databases. Stored information from credit card transactions is not released to third parties except in response to a subpoena or court order.

VIII. Your access to information and rights under the Communications Act

You may obtain access to information we collect about you and correct any errors in such information by contacting us anytime by phone (1-800-201-5113) or e-mail ().

The Communications Act, 47 U.S.C. § 338(i), governs our practices concerning the collection and disclosure of personally identifiable information about you. If you believe we have violated the provisions of the Communications Act, you may bring an action for damages, reasonable attorneys? fees, and costs. The DIRECTV Customer Agreement contains our agreement that claims such as these will be resolved by binding arbitration. You received a copy of the Customer Agreement in your first bill. It is also available at directv.com.

IX. Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time. If we make a significant change with regard to our collection or use of information about our customers, we will note on the main page of our Web sites that this Policy has been updated and may take additional reasonable steps to notify you about the new or revised Policy.